character-costumes.com Ordering Information

character-costumes.com  > "Wild" Mascot Costumes  >  "Domestic" Mascot Costumes  >  This page

 

Call (956) 357-0508,
8am to 8pm, Central Standard Time.

Online payments are also
accepted through PayPal

 

Ordering: Delivery Time: Please allow two to four weeks plus shipping time for deluxe costumes, and four to eight weeks plus shipping time for custom costumes. The production manager will make a more specific estimate when the order is placed with a deposit. The estimate for the time of completion is never a condition of the contract, but every effort will be made to make an accurate estimate at the time of the order.

Please feel free to call or write with any question.

Payment: Acceptable forms of payment for deposits include Visa/Mastercard credit or debit cards, personal or business checks, U.S. money orders, and bank drafts payable in U.S. dollars.

C.O.D. Orders: We occasionally accept C.O.D. orders for a new customer who purchases a standard design. A 50% deposit is required for custom work, and the balance must be paid in full prior to delivery. Allow two additional weeks for delivery. C.O.D. orders must be paid for with a U.S. Money order.

Guarantee: We will repair defects for up to 90 days at our discretion; returns are generally not allowed as costumes are made to order. Experienced professional entertainers may be given privileges, except during holiday seasons. If no specific prior arrangement is made in writing, prior to the sale, all sales are final. If you need a costume for short period of time, we can assist with costume rental in some circumstances.

Contact Information: For all new sales and design information, please call (956) 357-0508. Our physical address for Federal Express, UPS mail or packages is character-costumes.com, , Harlingen, TX 78552. 

character-costumes.com ● ● Harlingen, Texas 78552 ● (956) 357-0508

 

To pay online via pay pal, simply click on the appropriate link below. Please check your address and e-mail contact information when submitting payment. If you have any questions about the online ordering process, or to place an order using a credit card over the phone, please call us at (800) 990-6440.

 

Customized mascot costumes   $797

Standard Character Costumes  $747

High Value Character Costumes $497